With ongoing labour shortages and outdated perceptions still lingering, the collision repair industry is at a crossroads. Attracting and developing the next generation of technicians is not just important, it is critical to the future of the trade. But meaningful training and mentorship require more than technical skill; they demand a real understanding of how young people learn, what motivates them, and where the industry is headed. Beverly Kodybka, business development and technical representative at LKQ PBE, dives into what actually works when it comes to guiding new talent.
Early exposure: The foundation of confidence
One of the most powerful ways to inspire confidence and pride in young technicians is through early exposure. “Connecting high school students with co-op opportunities and body shop visits gives them a tangible sense of the work and helps demystify the trade.” she says.
A recurring challenge is the widespread misconception that automotive careers are limited to mechanical roles, and as a result, this misunderstanding often deters potential refinishing or collision repair talent.
“By educating both students and their parents on the distinction between mechanical and bodywork, we can reverse this misinformation and elevate the image of the trade.”
Mentorship that resonates, not intimidates
Effective mentorship requires humility, openness, and a human touch. Rather than positioning themselves as untouchable experts, experienced professionals should share their personal journeys—including struggles, mistakes, and triumphs. “Getting out of your comfort zone is where the real learning begins,” Beverly notes.
Especially for women or minority technicians in this traditionally male-dominated field, openness about obstacles and perseverance is empowering. Mentorship should be collaborative, not authoritarian—fostering connection over correction.
“When mentors lead with empathy and honesty, they create a safe space for apprentices to ask questions, explore the trade, and build trust,” she says. “This is a people-first industry, and the most successful mentors are those who lead with authenticity and a willingness to learn alongside their mentees.”
Training that connects with a hands-on generation
Today’s learners thrive on action. “Hands-on learning is so incredibly important,” Beverly stresses. “However, this must be paired with a grounding in theoretical understanding. Before diving into the booth or the shop floor, trainees should understand the why behind the how.” This balance ensures deeper retention and greater respect for the processes that underpin high-quality repair.
Beverly also notes that there is no such thing as a dumb question. Creating open communication and a healthy rapport makes both students and experienced workers feel comfortable enough to ask, engage, and learn.
“Reading personalities, breaking the ice, and finding common ground builds the trust that is crucial for effective training.”
Core values that shape tomorrow’s workforce
Training the next generation must be rooted in values that transcend technical skill. One key philosophy: “Treat today, and every day, as if it were a job interview.” This encompasses punctuality, preparation, and professionalism. Respect should be universal, whether toward the shop owner or the person sweeping the floors. Showing up with a good attitude can open more doors than technical mastery alone.
The emphasis is clear: skills can be taught, but respect, professionalism, and accountability must be instilled early and reinforced constantly.
Embracing technology and social media
Generation Z lives online, and so should we. To engage with Generation Z—a tech-savvy demographic—it is key for trainers and shops to leverage platforms like TikTok, Instagram, and LinkedIn. Creating “day in the life” videos, showcasing exciting projects like race boats, and sharing product demos makes the work visible and attractive.
“Social media also enables global mentorship.” says Beverly. “I have built a network of women refinishers from around the world, sharing tips, encouragement, and solidarity.”
These platforms humanize the trade and foster a sense of belonging and purpose that traditional outreach methods often lack.
Advice to the next generation: Choose passion
At the heart of it all is passion. “If you choose something you love to do, you have not worked a day in your life,” she reflects. Passion drives perseverance. It transforms jobs into vocations. For young people considering a path in collision repair or refinishing, the best advice is simple: be respectful, stay curious, and follow what excites you.
Whether you aspire to open your own shop or lead technical training across industries, the road begins with a passion for the trade—and the mentors who help light the way.
About the Young Professionals in the Auto care sector Community
The Young Professionals in the Auto care sector (YPA) Community is an Automotive Industries Association of Canada (AIA Canada) community comprising of young executives, 45 years or younger, in the Canadian auto care sector. This community supports the career growth of young professionals by expanding their network and assisting them in becoming thought leaders in Canada’s auto care industry.